VIBOO / FAQ
Frequently asked questions
Short, honest answers. Still stuck? Mail us.
About Viboo
What is Viboo?
Viboo is a learning platform about working with AI: what a CLI, Git, an API or RLS is, how AI assistants and Codex work, and how to create platforms, websites, games and apps with AI help — step by step.
Does Viboo build software for me?
No. Viboo teaches. It explains what AI can do, what you do yourself and how to do it. It does not generate projects or operate devices for you.
Do I need to know how to code?
No. The BASICS section explains every term in plain words, and each lesson shows the steps and a prompt you can try.
Is the ROM content legal?
Viboo only covers legal use: backups of your own games, homebrew and official device guides. No ROMs are offered.
Which languages are available?
English, French and Dutch. Switch with the language selector at the top.
Account
Do I need an account?
You can explore without one. An account lets you manage your subscription and profile from your dashboard.
I forgot my password.
Use “Forgot password?” on the login page. We e-mail you a link to choose a new one.
Is my learning progress saved?
Lessons you mark as learned are stored in this browser only. They are not sent to our servers.
How do I delete my account?
Cancel any subscription first, then mail admin@wexio.be from your account address. We delete your account; payment records are kept only as long as accounting law requires.
Subscriptions & payments
What do the plans cost?
Viboo Start €29, Viboo Plus €49 and Viboo Pro €79 per month, VAT included.
How do I pay?
Payments are handled by Mollie. You choose from the payment methods Mollie offers at checkout. Viboo never sees your card or bank details.
When am I charged?
Once at checkout, then automatically every month on the same day until you cancel.
How do I cancel?
In your dashboard, choose “Cancel subscription”. It stops the next renewal; you keep access until the end of the month you paid for.
Can I switch plans?
Yes, from your dashboard. The new price applies from your next monthly payment; there is no partial charge or refund for the current month.
Can I get a refund?
Access starts immediately after payment, and at checkout you agree that the 14-day right of withdrawal ends when access starts. If something went wrong, contact us — we look at every case.
A renewal failed. What now?
Your dashboard shows “Payment failed”. Check your payment method; access continues for a short grace period.
Privacy & support
What data do you keep?
Your name, e-mail, language and subscription and payment status. Read the privacy policy for details.
Do you use tracking cookies?
No. Viboo only uses cookies needed for login and your language, sound and motion preferences.
How do I contact you?
Mail support@wexio.be. For privacy questions, mail admin@wexio.be.